Useful Info

Useful Info heading image

Where does the food come from?

When you order, our chefs in our kitchen nearest to you get to work. We use the finest organic ingredients and spices from a large number of locations around the world to ensure the highest quality meals. Everything is cooked fresh by our team of chefs, carefully boxed and delivered to your doorstep, ready for you to serve.

How do I order?

Ordering from feast is simple. Follow our 'How to Order' guide for more information.

How much does delivery cost?

Our delivery charges vary depending on your postcode. For all our postcodes we offer free delivery on orders of a higher values. For full details of where we deliver and associated delivery costs please click here.

May I order in advance?

Yes, of course you can. We allow you to order up to 2 days before your requested delivery date. Any orders can be pre-ordered prior to this date though by emailing customerservices@feast-online.co.uk.

What happens if my food is late?

There are times when our kitchens are very, very busy. If we think we will not be able to deliver within one hour, we will call you to give you the latest estimate of delivery time. Please note food may arrive 15 minutes before or after an allocated delivery slot. We will send an email to let you know when your order has left the kitchen and is on the way. If you are ever worried about where your order is, please call us on 0808 168 8007 or email customerservices@feast-online.co.uk.

 

What if I have a problem? Who do I call?

If you need to contact us about this website please call the feast team on 0808 168 8007 or email customerservices@feast-online.co.uk.

Can I collect?

We only offer delivery – unfortunately you cannot pick up your order. However, we will be introducing a collect service shortly.

Packaging

Our packaging will keep your feast hot for several hours should there be any delay to sitting down to eat it. Any lefovers can be heated up the following day as the packaging is microwave proof.

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